Help Center

If you need assistance with your order, feel free to reach out to hello@dippindaisys.com. For collaboration inquiries, you can contact the social media team at social@dippindaisys.com, and for brand partnership inquiries, please email partnerships@dippindaisys.com. Brand partnerships are separate from influencer inquiries and are specifically related to events and giftings.

For questions regarding your order, here are some helpful details. Package protection is an option you can choose for just $1.18 at checkout. This ensures that if your package is lost, stolen, or damaged in transit, it will be reshipped. You can also enjoy unlimited free returns and exchanges with the added benefit of package protection. This means that if you’re unsatisfied with your purchase or if your package is lost or damaged, you can return or exchange it without any additional costs. The return portal is easy to use, so you can initiate returns or exchanges with just a few clicks.

Preorder items will be marked accordingly, and you can always check the product description to see if an item is available for preorder. Free shipping is available, and to enjoy this perk, simply check for any promotions or reach the qualifying purchase amount for free delivery.

If your order hasn’t arrived yet, please check the tracking information provided. If there’s an issue with your order, such as it being incorrect, damaged, or defective, you can contact customer service for assistance.

When it comes to returns and exchanges, they are free of charge if you purchased the Unlimited Free Returns and Exchanges + Package Protection option at checkout. You can exchange an item for a different product or return it for a refund, depending on the circumstances.

If you’re unsure about what size to order, there’s a guide available to help you find the perfect fit. Dippin’ Daisys swimwear is designed to be true to size, and it’s important to care for your swimsuit properly to maintain its quality. After swimming, rinse your suit to remove chlorine or salt, and avoid wringing it out to prevent damage. Instead, gently roll it in a towel to remove excess water. Alternating between different swimsuits will also help them last longer.

If you forgot to use a discount code at checkout, contact customer service to inquire about applying it to your order. Stay updated on the latest promotions by signing up for newsletters or following the brand on social media. Dippin’ Daisys ensures that all payment data is processed securely, using Shopify’s safe checkout system.

For international orders, be aware of potential duties and taxes that may apply. If you’ve made a qualifying purchase, you can redeem your CashBack reward by following the steps outlined in the confirmation email. After completing the redemption form, you can choose your reward, either a virtual Visa card or a Dippin’ Daisys gift card. The CashBack gift card can be used just like any other prepaid card, and it can be redeemed online or in-store.

If you didn’t receive your CashBack or have issues with the card, you can check the balance or statement online. If your CashBack virtual Visa card is declined during a purchase, contact customer service for assistance.

For collaborations and being featured on social media, Dippin’ Daisys has revamped their ambassador program and offers a loyalty program where you can earn points for rewards and exclusive perks. Sign up for free and get your first 25 points to start enjoying the benefits.